Reservation Agreement

Last updated: June 2026

Thank you for reserving a place in line with REO. This Reservation Agreement ("Agreement") is a binding contract between you and REO Industries, Inc., a Texas corporation ("REO," "we," "us," or "our"). It sets out what your reservation is, what it is not, and how we handle your money.

Please read it, including the Dispute Resolution and Arbitration terms in Section 17, which affect your legal rights. By placing a reservation, you agree to this Agreement.

1. Your Reservation

By placing a reservation, you secure an approximate position in line to be invited, in the future, to configure and order a REO vehicle. This Agreement is not the sale of a vehicle and does not create any obligation for REO to manufacture, offer, or deliver any vehicle. It does not lock in a price, a production slot, a configuration, a delivery date, or any specific vehicle. It is a place in line, held in your name, and nothing more.

2. Eligibility

To place a reservation, you must be at least 18 years old (or the age of majority in your state, if higher) and a resident of the United States. Reservations are currently available only to U.S. residents. If you reserve on behalf of an organization, you represent that you are authorized to bind that organization to this Agreement.

3. Reservation Payment

The Reservation Payment is $25, charged when you place your reservation. Your reservation is effective only once we receive it. If you later place an order, your Reservation Payment will be applied toward the purchase price of your vehicle.

4. How We Hold Your Money

Your $25 is fully refundable, and we hold it segregated from REO's operating funds. We do not use Reservation Payments to fund the company, pay vendors, or cover expenses. The money sits separately and is there to be returned to you the moment you ask. We do not pay interest on it.

This is a deliberate choice, and it is different from how some other companies handle reservation money.

5. Your Refund Is Your Sole Remedy

Because your Reservation Payment is always fully refundable to you, a full refund of your $25 is your sole and exclusive remedy for any claim, loss, or dispute arising out of or relating to your reservation, this Agreement, the website, or any REO vehicle, program, image, specification, price, or timeline. Issuing your refund fully and finally satisfies all of REO's obligations to you under this Agreement.

6. Preliminary and Forward-Looking Information

Everything we show you before you sign a Purchase Agreement is preliminary, aspirational, and subject to change without notice — including vehicle designs, renderings, concept imagery, specifications, dimensions, features, performance figures, prices, model names, availability, and dates. REO vehicles are under development. Images and figures may not represent a final, producible, or available product. You agree not to rely on any such information as a promise or guarantee, and that no such information forms part of any contract for sale.

7. Estimated Price

Any price shown is an estimate only and may change materially. We are still finalizing options, features, and specifications and cannot confirm an exact price. Your final price is confirmed only when you configure your vehicle and enter into an Order Agreement.

8. Order Process

Your reservation secures your approximate priority. It does not constitute the purchase or order of a vehicle. As production nears, at our sole discretion and timing, we will invite you to complete your configuration and enter into an Order Agreement, and before delivery, a final Purchase Agreement detailing your final configuration, final price, and any applicable taxes, duties, transport, delivery charges, and other fees. The terms of those agreements will govern any purchase. We may change the order process at any time.

9. Delivery; No Guarantee

You understand that REO vehicles are still under development. We do not guarantee whether, when, where, or at what price any vehicle will be offered or delivered, and we are not liable for any delay in, or failure of, production, offering, or delivery. Any dates we communicate are targets, not commitments.

10. Reservation Priority

We establish reservation positions approximately in the order reservations are placed: earlier reservations generally hold earlier positions. Positions are approximate, are not guaranteed, and may be adjusted, and we do not guarantee that an order book will open or that you will be invited to order. We may decline, cancel, or reorder any reservation we reasonably believe was made in bad faith, for resale, fraudulently, by automated means, or in violation of these terms. You represent that you are reserving for your own use and not for resale. We sell directly to customers, do not accept resale certificates, and may cancel any reservation we believe is made with intent to resell.

11. REO May Cancel

We may cancel your reservation at any time, for any reason or no reason, in which case you receive a full refund of your $25. That refund is your sole remedy for the cancellation.

12. Cancellation and Refund by You

You may cancel your reservation at any time, for any reason, until you enter into a Purchase Agreement — and you will receive a full refund of your $25. Refunds are returned to the original payment method. If that method is unavailable, we will issue the refund by another reasonable means in the name of the reservation holder.

13. Non-Transferable

Your reservation is personal to you. Any attempt to transfer, assign, sell, or auction your reservation without our prior written consent is void and may result in cancellation (with refund).

14. Disclaimer of Warranties

The website, the reservation, and all related information are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty regarding vehicle specifications, availability, price, quality, or timing, to the fullest extent permitted by law.

15. Limitation of Liability

To the fullest extent permitted by law, REO and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, or goodwill, arising out of or relating to this Agreement, your reservation, the website, or any REO vehicle or program, whether based in contract, tort, or otherwise, even if advised of the possibility. REO's total aggregate liability for all claims will not exceed the amount of your Reservation Payment ($25). Some jurisdictions do not allow certain of these limitations; in those jurisdictions, liability is limited to the greatest extent permitted by law.

16. Indemnification

You agree to indemnify and hold harmless REO and its officers, directors, employees, and agents from any claims, losses, and expenses (including reasonable attorneys' fees) arising out of your breach of this Agreement, your misuse of the website, or your violation of any law or third-party right.

17. Governing Law; Dispute Resolution; Arbitration

This Agreement is governed by the laws of the State of Texas, without regard to conflict-of-laws principles.

Informal resolution first. If you have a dispute, send written notice describing it and your desired resolution to hello@reotrucks.com. You and REO agree to attempt to resolve it informally for 60 days before starting arbitration.

Binding arbitration. If not resolved, you and REO agree that any dispute arising out of or relating to this Agreement, your reservation, the website, or the relationship between you and REO (including claims that arose before this Agreement) will be resolved by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, and not by a court or jury. You and REO waive any right to a jury trial. Questions of arbitrability are for a court, not the arbitrator. The arbitration will be held in the county of your residence or by videoconference. REO will reimburse your arbitration filing and hearing fees for any non-frivolous claim; if the arbitrator finds your claim frivolous, fees are governed by the applicable AAA rules.

Class-action and class-arbitration waiver. You and REO agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. This waiver is an essential part of this arbitration provision: if it is found unenforceable, the entire arbitration provision is void, and disputes will instead proceed individually in the courts identified below. If any other part of this arbitration provision is found unenforceable, that part is severed and the remainder stays in effect.

Court exceptions. Either party may still bring suit in court to enjoin the infringement or misuse of intellectual property, to compel arbitration, to enforce an arbitration award, or to ask a court to review whether the arbitrator exceeded its authority. You may also bring an individual claim in small claims court.

30-day opt-out. You may opt out of this arbitration provision by sending written notice within 30 days of placing your reservation to REO Industries, Inc., 9041 Garland Rd PO 2, Dallas, TX 75218, stating your name, email, and intent to opt out. Opting out does not affect any other part of this Agreement.

For any matter not subject to arbitration, you and REO consent to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas.

18. Time Limit on Claims

To the fullest extent permitted by law, any claim or cause of action arising out of or relating to this Agreement, your reservation, or the website must be filed within one (1) year after the claim arises; otherwise it is permanently barred.

19. Changes to These Terms

We may modify this Agreement at any time. Material changes will be posted here with a new "Last updated" date. Your continued holding of a reservation after changes are posted constitutes acceptance. If you do not agree, your remedy is to cancel and receive your refund.

20. Severability; Entire Agreement; No Waiver

If any provision is found unenforceable, the rest remains in full effect. This Agreement, together with the Privacy Policy and Payment Terms, is the entire agreement between you and REO regarding your reservation and supersedes any prior or oral understanding. No oral statement modifies it. Our failure to enforce any provision is not a waiver.

21. Contact

Questions: hello@reotrucks.com — REO Industries, Inc., 9041 Garland Rd PO 2, Dallas, TX 75218.

REO Industries, Inc. — Built like it used to be.