Payment Terms

Last updated: June 2026

These Payment Terms cover how REO charges and refunds your Reservation Payment. They are part of, and should be read with, the Reservation Agreement and Privacy Policy. "REO" means REO Industries, Inc., a Texas corporation.

1. The Charge

Placing a reservation authorizes a one-time charge of $25 to your payment method. This is your Reservation Payment. You represent that you are authorized to use the payment method provided.

2. Payment Processor

Payments are processed by a third-party payment processor (e.g., Stripe). By placing a reservation, you also agree to that processor's terms. REO does not collect or store your full card number. REO is not responsible for acts, errors, or omissions of the processor.

3. What the Payment Is

The Reservation Payment holds your place in line. It is not a purchase, a deposit toward a binding sale, or a guarantee of price, configuration, availability, or delivery. If you later buy a vehicle, the $25 is applied to your purchase price.

4. How We Hold It

REO holds Reservation Payments segregated from operating funds. We do not spend them to run the company. They remain available to be refunded to you.

5. Refunds

Your Reservation Payment is fully refundable at any time before you enter into a Purchase Agreement.

• Request a refund by canceling in your account or emailing hello@reotrucks.com.
• Refunds are issued to the original payment method.
• Refunds are typically processed within 5–10 business days; the time to appear depends on your bank or card issuer.

A full refund is your sole and exclusive remedy in connection with your reservation, as stated in the Reservation Agreement.

6. Failed, Disputed, or Reversed Payments

If a charge fails or is reversed, your reservation may not be created or may be canceled. If you believe a charge is in error, contact us at hello@reotrucks.com before initiating a chargeback and we will resolve it promptly. You agree not to initiate a chargeback for an amount we have already agreed to refund.

7. Changes and Contact

We may update these Payment Terms at any time. Material changes will be posted here with a new "Last updated" date. Questions: hello@reotrucks.com.

REO Industries, Inc. — Built like it used to be.